Effective Date: September 4, 2025

Welcome to Parfums de Famille (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal information in a transparent and secure way. This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you visit our website, place an order, or interact with us. By using our services, you agree to the practices described in this policy.

We may collect the following categories of personal information from you:

• Contact information: such as your name, email address, postal address, phone number.

• Account information: username, password if you create an account.

• Billing & shipping information: payment method details, billing address, shipping address.

• Order information: products ordered, purchase date, transaction amount, tracking information.

• Usage and device information: IP address, browser type, operating system, device identifiers, pages visited, time and date of visits.

• Marketing and communications data: your preferences for receiving marketing communications and updates, and your response to them.

• Other information you provide: e.g., reviews, feedback, survey responses, or other content you upload.

We use your personal information for the following purposes:

• To process and fulfill your orders, including shipping and payment.

• To provide customer service and support.

• To communicate with you about your account, orders, updates, promotions, or changes to our services.

• To personalize your experience and improve our website, products, and services.

• To analyze usage and gain insights to improve our business.

• To comply with legal obligations and protect our rights.

We do not sell your personal information. We may share your information with:

• Service providers and third-party vendors who perform functions on our behalf (e.g., payment processors, shipping carriers, email service providers).

• Legal or regulatory authorities when required by law or in response to a valid legal request.

• Business transfers in connection with a merger, acquisition, or sale of assets (with notice to you).

We and our third-party partners use cookies, web beacons, and similar technologies to automatically collect usage information and track your interactions with our site. This helps us understand how our website is used and improve your experience. You may control cookies through your browser settings; however, disabling cookies may affect certain features of the site.

We implement reasonable technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. We retain your personal information only as long as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have rights with respect to your personal information, including:

• The right to access the personal data we hold about you.

• The right to correct or update inaccurate or incomplete personal data.

• The right to request deletion of your personal data (subject to legal obligations).

• The right to object to or restrict certain processing of your data.

• The right to withdraw consent where processing is based on consent.
  

To exercise any of these rights, please contact us at the details below.

Although we are based in the United States, your personal information may be transferred to and stored on servers located in or outside of your country of residence. We ensure such transfers are compliant with applicable laws and appropriate safeguards are in place.

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information about a minor without verification of parent or guardian consent, please contact us so we can delete it.

Our website may contain links to third-party websites that are not operated by us. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any site you visit.

We may update this policy from time to time. When we do, we will post the updated version on our website and update the “Effective Date” at the top. Your continued use of our services after the change constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: hello@parfumsdefamille.com
Address: 30 Waterside Plaza, 10010 New York, USA