Effective Date: October 4, 2025

Welcome to Parfums de Famille (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website at www.parfumsdefamille.com (the “Website”) and the purchase of our products (the “Products”).

By using our Website, creating an account, or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Website or make any purchases.

We may update these Terms from time to time. Changes take effect when posted with an updated “Effective Date.” Continued use of our Website after any change constitutes acceptance of the revised Terms.

You must be at least 16 years old (or the age of majority in your state) to access or use the Website. By using this Website, you represent that you have the legal right and authority to enter into these Terms.

Our Products are intended for personal, non-commercial use only. Unauthorized resale or distribution without written permission is strictly prohibited.

2.1 Product Information

We strive to display accurate descriptions and images of our Products. However, we cannot guarantee that colors, packaging, or scent descriptions will appear exactly as they do in person.

2.2 Availability

All Products are subject to availability. We may discontinue or modify any Product without notice.

2.3 Pricing

All prices are listed in U.S. dollars (USD) and are subject to change at any time. We reserve the right to correct pricing errors even after an order has been submitted or confirmed.

2.4 Orders & Acceptance

When you place an order, you are making an offer to purchase. Receipt of an order confirmation email does not constitute acceptance. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, pricing errors, or Product unavailability.

2.5 Shipping & Delivery

Orders are shipped from New York, USA. At this time, we only ship within the United States. Processing usually takes 1–2 business days, with delivery typically within 3–7 business days. We are not responsible for delays caused by carriers, weather, or events beyond our control.

You agree to provide accurate billing and shipping information. Payment is due at checkout and is processed through trusted third-party payment providers (e.g., Shopify Payments, PayPal, or Shop Pay).

We do not store your full credit-card information on our servers. By placing an order, you authorize us and our payment partners to charge your chosen payment method for the total order amount, including taxes and shipping.

If you create an account, you are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately of any unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or abusive behavior.

You agree not to:

• Use the Website for any unlawful purpose or in violation of any U.S. law.

• Upload or transmit viruses, malware, or harmful code.

• Use bots, scrapers, or automated tools to access the Website.

• Impersonate another person or misrepresent your identity.

• Reproduce, resell, or exploit any portion of the Website or Products without our written consent.

All content, trademarks, logos, images, videos, and copy on this Website are owned or licensed by Parfums de Famille. You may not reproduce, distribute, modify, or publicly display any part of the Website without written permission.

Any feedback, ideas, or suggestions you provide (“Submissions”) may be used by us freely, without compensation or obligation.

The Website and Products are provided on an “as is” and “as available” basis, without any warranties of any kind, express or implied. We do not guarantee that any fragrance will perform identically to a specific designer perfume.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement

To the fullest extent permitted by law:

• Parfums de Famille shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, data, or goodwill.

• Our total aggregate liability for any claim related to your purchase or use of the Website shall not exceed the total amount paid by you for the Product at issue.

Some states do not allow limitation of certain damages, so portions of this clause may not apply to you.

You agree to defend, indemnify, and hold harmless Parfums de Famille, its directors, employees, affiliates, and agents from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Website or Products.

Your privacy is important to us. Please review our Privacy Policy for full details on how we collect and handle data.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal data we collect.
• Request deletion of your personal data.
• Opt out of any sale of personal data (we do not sell data).

To exercise these rights, contact hello@parfumsdefamille.com. We will verify your identity before processing your request.

To provide a faster, less costly resolution process, both parties agree to resolve all disputes, claims, or controversies through binding individual arbitration, rather than in court, except for claims eligible for small-claims court.

• No Class Actions: Disputes will be handled on an individual basis only.
• Arbitration Rules: Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
• Location: Hearings will take place in New York, NY, or virtually if mutually agreed.
• Governing Law: The Federal Arbitration Act and the laws of the State of New York apply.

If arbitration is deemed unenforceable, both parties agree to the exclusive jurisdiction of the state and federal courts located in New York County, NY.

These Terms and any related disputes are governed by the laws of the State of New York, without regard to conflict-of-law principles.

We may suspend or terminate your access to the Website at any time, without notice, if you violate these Terms or engage in unlawful activity. Sections regarding intellectual property, limitation of liability, arbitration, and governing law survive termination.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

These Terms, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and Parfums de Famille, superseding any prior agreements.

If you have questions or concerns about these Terms, please reach out: hello@parfumsdefamille.com